Hello ! Thank you for visiting our website.

You can purchase our products from overseas!!
All our products are made in Japan.

We have introduced 【WorldShopping service】who will purchase on behalf of you and deliver it to your doorstep. With support available in multiple languages, feel free to visit our website and enjoy unlimited shopping in 【ateliers PENELOPE Online Shop】.

＜International Shipping＞
1. When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
2. Add your favorite items to the “WorldShopping cart”. Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items. The cart will only appear for items that can be purchased from your country.

Please note :
【WorldShopping service】will charge service fee and international shipping fee.
For more details, please check below link “WorldShopping Guide” and “International Shipping Guide”.

●WorldShopping Guide
https://www.worldshopping.global/guide

●International Shipping Guide
https://penelope.shop-pro.jp/?mode=f5

＜About inquiries＞
Basically, inquiries to our shop will be handled in Japanese only.Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following link.

●English
https://worldshopping.force.com/help/s/contactsupport?language=en_US
●Simplified Chinese
https://worldshopping.force.com/help/s/contactsupport?language=zh_CN
●Traditional Chinese
https://worldshopping.force.com/help/s/contactsupport?language=zh_TW